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Terms of Service

Welcome to Mirrow. Mirrow is an AI-powered personal decision assistant that helps you think through career, relationships, growth, and life decisions based on your personal background, real-life context, goals, and values. By accessing or using Mirrow, you agree to these Terms of Service (the "Terms"). Please read them carefully.

1. Acceptance of Terms

By creating an account, accessing, or using Mirrow, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, you may not use the service. These Terms apply to all visitors, users, and others who access or use Mirrow.

2. Description of Service

Mirrow is a digital, AI-driven personal decision and guidance assistant delivered through an online platform. The service includes:

• Personalised AI conversations that help you explore your thoughts, choices, and circumstances.
• Fact-based insights and analysis derived from the information you share, your goals, values, and real-life context.
• Decision support to help you think more clearly about personal and professional decisions.
• Optional astrology feature for entertainment and self-exploration only — it is an auxiliary function, not the core service, and is not presented as scientific fact or professional advice.

All services are provided by AI automatically through the online platform. Mirrow does not provide human coaching, therapy, legal counsel, financial advice, or astrology consultations by a real person.

3. Accounts and Your Responsibilities

• You must be at least 13 years old (or the higher age required by your jurisdiction) to use Mirrow.
• You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.
• You agree to provide accurate and complete information when creating an account and to keep it updated.
• You are solely responsible for the content you submit and for any decisions you make based on AI-generated output.

4. Nature of AI-Generated Content and Service Limitations

• All text, analysis, insights, suggestions, and reports in Mirrow are automatically generated by artificial intelligence based on the information you provide and the AI's reasoning.
• AI-generated content may be incomplete, inaccurate, or outdated. You should independently verify important information before acting on it.
• Mirrow does not guarantee the accuracy, completeness, or usefulness of any AI-generated content.
• Mirrow is not a substitute for professional medical, psychological, legal, or financial advice. For matters in these areas, consult a qualified and licensed professional.
• The optional astrology feature is provided for entertainment and self-exploration only. Astrological interpretations and predictions do not represent certain future outcomes and should not be relied upon for major life decisions.

5. Payment, Pricing, and Digital Delivery

Mirrow offers free access as well as optional paid plans that unlock enhanced AI interaction and digital reports. Payment is processed by Dodo Payment, our payment service provider.

• Monthly plan: US$9.99 per month.
• Yearly plan: US$79.99 per year.

Upon successful payment, you receive immediate digital access to the selected AI services and/or digital reports through your Mirrow account. No physical goods are shipped. Delivery is automatic and online.

Prices are subject to change. Any price change will apply to future billing cycles and will not affect the current paid period.

6. Refund and Cancellation

Please refer to our Refund Policy for full details. In summary:

• All sales of digital products and AI services are final and non-refundable. Due to the nature of digitally delivered services, no refunds are provided once access has been granted.
• You may cancel your subscription at any time; cancellation stops future renewals, and access continues until the end of the current billing period.
• In the exceptional case of a duplicate charge, billing error, or prolonged service outage caused by us, please contact us and we will review the situation on a case-by-case basis.

7. Acceptable Use

You agree not to use Mirrow to:

• Submit illegal, harmful, abusive, or rights-infringing content.
• Input sensitive personal information of third parties (e.g., identification numbers, financial account details) without proper authority.
• Attempt to reverse engineer, scrape, or disrupt the service or its underlying systems.
• Use the service to generate content that violates applicable laws or third-party rights.

We may suspend or terminate access for violations of this Acceptable Use policy.

8. Intellectual Property

• Mirrow's software, design, branding, and original content are owned by Mirrow and protected by applicable intellectual property laws.
• You retain ownership of the content you submit to Mirrow.
• You are granted a personal, non-exclusive, non-transferable licence to use the AI-generated output for your own personal, non-commercial purposes.
• AI model training data and underlying model weights remain the property of their respective providers.

9. Limitation of Liability

To the maximum extent permitted by law, Mirrow is provided "as is" and "as available" without warranties of any kind, whether express or implied. Mirrow shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, data, or opportunities arising from your use of (or inability to use) the service, including but not limited to AI output errors, service interruptions, or reliance on astrology content.

10. Availability and Termination

• We aim to keep Mirrow available, but we do not guarantee uninterrupted or error-free operation. The service may be suspended for maintenance or due to third-party provider outages.
• You may stop using Mirrow and delete your account at any time.
• We may suspend or terminate your access if you violate these Terms or applicable law.

11. Changes to Terms

We may update these Terms from time to time. If we make material changes, we will notify you through the service or by email. Your continued use of Mirrow after the changes take effect constitutes acceptance of the updated Terms.

12. Contact Us

If you have any questions about these Terms, please contact us at 642044678@qq.com.